Privacy Policy
1. Who we are
QuotaFlo AI is operated by Up Top Technologies, Greymouth, West Coast, New Zealand. We are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.
2. What data we collect
We collect the following information when you use QuotaFlo AI:
- Account data — your name, email address, and password (securely hashed)
- Business data — company name, phone, address, tax registration number, bank details you enter
- Usage data — quotes, invoices, job schedules, safety documents, mileage trips, and materials you create
- Voice data — audio recordings when you use the voice features (processed in real time, not stored)
- Location data — GPS coordinates when you use the mileage tracker (only while tracking is active)
- Device data — browser type, device type, and app usage analytics
3. How we use your data
Your data is used to:
- Provide and operate the QuotaFlo AI app and its features
- Generate AI-powered quotes, safety plans, and email replies
- Process subscription payments via Stripe
- Send you notifications about your quotes and account
- Improve the app and fix issues
We do not sell your data to third parties or use it for advertising.
4. Third-party services
We use the following trusted third-party services to operate QuotaFlo AI:
- Supabase — secure database and authentication (hosted in AWS)
- Anthropic (Claude AI) — AI text generation for quotes, safety, and email
- ElevenLabs — AI voice synthesis
- Stripe — subscription payment processing
- Render — API server hosting
Each of these services has their own privacy policy. We only share the minimum data necessary for each service to function.
5. Data storage and security
Most of your business data — jobs, quotes, invoices, materials, clients and mileage — is stored only on your device (in your browser's local storage); we do not keep a central copy. Please note this on-device data is obfuscated, not strongly encrypted, so protect your device with the PIN lock and your phone's own screen lock — and use Back Up My Data to create a passphrase-encrypted (AES-256) backup. Only your account sign-in (email and a securely hashed password) and any quote-approval links you send are stored on our server (Supabase), which keeps them encrypted at rest and protected by row-level security so only the intended account can access them. All data sent between the app and our servers is encrypted in transit (HTTPS/TLS). Your PIN is stored only on your device and is never transmitted to our servers.
6. Your rights (NZ Privacy Act 2020)
You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, contact us at support.quotaflo@gmail.com. We will respond within 20 working days.
7. Data retention
We retain your data for as long as your account is active plus 12 months. If you cancel your subscription and delete your account, all personal data is deleted within 30 days.
8. Contact
Privacy enquiries: support.quotaflo@gmail.com
Up Top Technologies, Greymouth, West Coast, New Zealand
Terms of Service
1. Agreement
By creating an account and using QuotaFlo AI, you agree to these Terms of Service. If you do not agree, do not use the app.
2. Subscription
QuotaFlo AI Pro is a subscription service charged at the monthly price shown at checkout for your country and selected plan. Your subscription renews automatically each month until cancelled. You may cancel at any time from your Stripe billing portal — cancellation takes effect at the end of the current billing period.
3. Free trial
New accounts receive a 14-day free trial. No payment is required during the trial. After 14 days, a subscription is required to continue using the app. Your data is retained for 30 days after trial expiry.
4. Acceptable use
You agree to use QuotaFlo AI only for lawful business purposes. You must not attempt to reverse engineer, copy, or resell the app or its AI features. You are responsible for all data you enter into the app.
5. AI-generated content
QuotaFlo AI uses artificial intelligence to generate quotes, safety plans, and other documents. You are responsible for reviewing all AI-generated content before sending it to customers or using it on site. We do not guarantee the accuracy of AI-generated content and accept no liability for errors.
6. Safety documents
AI-generated safety plans (SSSP, JSA, SWMS etc.) are provided as a starting point only. You must review and customise them for your specific site conditions. Compliance with health and safety legislation remains your responsibility.
7. Limitation of liability
To the maximum extent permitted by New Zealand law, Up Top Technologies is not liable for any indirect, incidental, or consequential loss arising from your use of QuotaFlo AI, including loss of business, revenue, or data.
8. Changes
We may update these terms from time to time. We will notify you of material changes by email or in-app notification. Continued use of the app after changes constitutes acceptance.
9. Governing law
These terms are governed by the laws of New Zealand. Any disputes will be resolved in the courts of New Zealand.
10. Contact
Legal enquiries: support.quotaflo@gmail.com
Up Top Technologies, Greymouth, West Coast, New Zealand