Delete your QuotaFlo account and data

Option 1 — Delete it in the app (fastest)

1. Open QuotaFlo AI and unlock it.
2. Go to More → Settings.
3. Tap Delete Account (red).
4. Type DELETE to confirm.

Any paid subscription on your account’s email address is cancelled first, so you are not charged again. Your online account is then deleted, and once that is confirmed everything stored on your device is erased. If the subscription can’t be cancelled at that moment, nothing is deleted, on your device or ours, and the app asks you to try again. If you paid using a different email address, contact us so we can cancel that one too.

Option 2 — Request deletion by email

If you can’t open the app, email us from the address on your account and we’ll cancel any paid subscription as soon as we receive your request, and delete your account login record within 30 days.

What gets deleted

• On your device: all jobs, quotes, invoices, materials, mileage trips, client details, your business profile and app settings.
• On our servers: your account login record (email), and — if you turned on Automatic cloud backup — your stored encrypted backup, which is permanently deleted with the account. Quote-approval links you have shared are stored separately and are not linked to your login — they are not deleted automatically, but you can ask us to remove specific ones.

Note: some data may be retained only where we’re legally required to (e.g. tax/financial records held by our payment processor). Backups you exported yourself stay on your own device until you delete them. Your free-trial status is stored as part of your account and is deleted when you delete your account. Separately, we keep a one-way hash of your sign-up email address and the date your first trial started, so the same address does not get a second free trial; that hash is not deleted with your account (see the Privacy Policy, “Retention”).